The sycopathy is because to make the chat bot (trained on Reddit posts, etc) to respond helpfully (instead of “well ackshually…”) and in a prosocial manner they’ve skewed it. What we’re interacting with is a very small subset of the personalities it can exhibit because a lot of them are extremely nasty or just unhelpful. To reduce the chance of them popping up to an acceptable level they’ve had to skew the weights so much that they become like this.

There’s no easy way around that, afaik.