Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

  • yesman@lemmy.worldEnglish
    82·
    4 days ago

    Microslop is confused that the people forced to pay for shitty software won’t pony up for the optional shitty software.

  • palordrolap@fedia.io
    63·
    4 days ago

    Insufficient demand means insufficient return on investment, so of course prices need to go up to make up the shortfall.

    And in another story on my feed, we have a trillionaire with the opposite problem, where there’s too much demand, so of course, prices need to go up to reduce demand.

    • adarza@lemmy.caEnglish
      231·
      4 days ago

      ‘365’ subscribers got rate increases specifically because the copilot bullshit was bundled in. they’re already paying for it… they just don’t use it. and you have to jump through hoops, such as feigning a cancellation, just to be offered the non-copilot plan. most don’t know that even exists as an option.

    • Zorque@lemmy.worldEnglish
      5·
      3 days ago

      I mean, it works at small scale… when people are honest about their products and desire… and dont just want to make money.

      Basically outside of capitalism.

  • kescusay@lemmy.worldEnglish
    21·
    4 days ago

    I mean, did anyone expect anything different? The frontier providers that Copilot depends on switched to token-based billing in a desperate and ludicrous attempt to somehow turn a profit on AI, so of course Microsoft is gonna jack up their prices too.

    • Prove_your_argument@piefed.socialEnglish
      7·
      4 days ago

      The service is the holy grail of MBA. You own nothing and pay constantly. Subscriptions galore and there is zero portability so high vendor lock-in once you start customizing. The pricing agreement is entirely one sided so the execs can set bonus payout performance objectives in ways that let them take advantage of properly timed price increases.

      It’s similar to AWS, Azure and the rest of the cloud platforms and i’ve never heard anybody say moving to those saved them money even after staff reductions.

  • DarkCloud@lemmy.worldEnglish
    10·
    4 days ago

    Microsoft claim there’s over one billion Windows 11 users though… So wouldn’t 4.5 % still be huge?

  • IzzyScissor@lemmy.worldEnglish
    6·
    3 days ago

    I remember 15 years ago when I needed to reformat my Windows PC and called Microsoft to ask how to import my Office account onto my clean install. They informed me that I already used my ‘backup’ copy when I reformatted last, and I would need to buy a new copy of Office in order to get it running on the same machine again.

    OR, they had this ‘Special Deal’ for Office 365 where I could spend 1/2 as much money that day and re-download it as many times as I need! I confirmed with them that I lost my access for software I’ve had for years and that even with their ‘best deal’, I can only rent it back from them and I’d be right back in the same boat in two years. I asked how that was any better and the guy ‘helping me’ didn’t know what to say.

    Unsurprisingly, I’m posting from a Linux machine and use LibreOffice now.

    • trem@lemmy.blahaj.zoneEnglish
      2·
      3 days ago

      You’re doubly confused. You’re thinking of GitHub Copilot, when this is about M365 Copilot. Last I heard, they have 78 different products called Something Copilot, so confusion is understandable.

      But then what you’re actually thinking of is the “GPT” series of large language models, developed by OpenAI.
      GitHub Copilot is merely a GUI and a harness for large language models. It defaults to the GPT models, and is probably somewhat optimized for them, but it can use other models as well.

      This harness can influence the quality quite a bit, as it decides which source code files to feed into the model for context. I’m not aware of people saying that GitHub Copilot is particularly good at that, but it’s available as an extension for IDEs, so it automatically knows which files you’re editing, which can be useful.

      And yes, the GPT models have fallen quite a bit behind since the start of the year.

      • [object Object]@lemmy.caEnglish
        3·
        3 days ago

        But in Copilot Chat in MS Office for example, isn’t the LLM itself Copilot? That’s what I’m talking about as being a weak LLM — I know originally it was some variant of ChatGPT.

        GitHub Copilot now is less a model and more a router. Kind of a pity, they had a solid lead there. I at least used it to complete yaml and json configs and it made fewer typos than me.

  • HackThePlanet@lemmy.mlEnglish
    7·
    4 days ago

    Strange, I thought that paying more and more to get, in most cases, less and less was a good business move.

  • dparticiple@sh.itjust.worksEnglish
    3·
    3 days ago

    I tried to use M365 (CoPilot) with a seemingly simple task - take a Word doc with a form and populate it with some example data. It took several minutes to think, and then fifteen or so more to complete.

  • rebelsimile@sh.itjust.worksEnglish
    2·
    4 days ago

    I genuinely think AI is useful for about 2% more adoption of things than was going on before. 2% more coders, 2% more artists (for whatever that’s worth which isn’t a lot), just 2%.