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Joined 4 months ago
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Cake day: September 5th, 2025

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  • I started my working career at a small ISP doing costumer support, which was bought up, and then this company was bought up. what started with me helping people through NT4.0 installations by phone because it was good service ended in a treadmill where only call duration and amount of calls mattered, not if the client actually got help, which was already going against my grain.

    Also, the last company worked a lot with freelancer agents, which weren’t salaried like me, but got paid by the hour (which was pretty much illegal here in retrospect, since they had fixed, preplanned hours, amounting to a hidden salaried position). Part of my duties as one of the senior agents was signing off the time sheets of the freelancers.
    Edit: It slipped my mind that in the beginning it was my duty to plan the hours for out freelancers. i made sure to ask everyone their preferences and made sure everyone got enough hours without bullshit like 4 hours in the morning and 3 in the evening, which caused minor overlaps where we had more than minimum staff around. Got that taken away because it was too inefficient - my desire to make things work out for the workers was definitely not in the companys interest. Was pretty pissed about that from the beginning.

    It so happened that 3 months in a row i got dinged for not bringing in my own time sheet, even if i was sure i had put it with the others when signing them off at the end of the month. As it happened the third time i said that if they were insinuating that i didn’t deliver my time sheet, i would quit on the spot. i did so, handwriting my resignation, going into the bosses room, throwing it on his desk and going out, slamming the door so hard that the whole open office floor looked up. Had a nervous breakdown afterwards.

    In retrospect i’m pretty sure it was a strategy to get rid of me and other salaried employees, since we were in the process of unionizing - the company previously only had freelancers, but after the merger they were over the minimum amount of fixed employees to form a union. OTOH, i was happy to get rid of that hellhole, OTOH i gave them what they wanted - I dont know how i feel about that, even nearly 2 decades after.