That’s pretty annoying.

I had a similar experience today with two other services. The bot detection systems these sites are using is completely broken.

I’ve had my tuta account for a while so never had that issue with them. But I don’t appreciate the way they handled your issue. I wouldn’t use tuta if I was treated like that.

This is fine if the post is something insanely low effort.

But I do worry if this ends up being too aggressive.

One of the things that made reddit so awful is how over moderated it was.

I don’t really take issue with dozens of posts by newbies asking the same basic question over and over. I used to be one and am occasionally back there again if I start a new hobby. Hopefully newcomers don’t get pushed off by overly sensitive moderation.

It would be helpful if you could provide a hypothetical example of what is considered a “low effort” post.

My bad. Its been a while, but Thunderbird at one point. If I remember right there was an update relatively recently that made it much more difficult to import offline emails, so if you find a better alternative let me know.

I should re-iterate I download the emails to use in an offline client. Their service doesn’t support third party clients to receive and send email.

When I do taxes, I need to search thousands of emails for receipts and the tuta apps make this impossible. This is my workaround.

I’ve used Tuta for years, paid account with multiple custom domains.

I prefer them for their principles, but their clients are extremely frustrating. Emails load very slowly and their email search is basically unusable.

I’ve resorted to downloading old emails and using other clients to import and search through them. I really wish they would improve their email search.