Interact with them in person. Men and women write a lot of polarising shit online, but once you go outside it’s (usually) not that bad. Sure, there’s always some asshats here and there, but I feel like there’s also a lot more good people around than you realize.

Forced upgrades (or downgrades) really are the worst. Same for opt-out services instead of opt-in. Give choice back to the customer goddammit!